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Slixoranvydhorir respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you use our natural cleaning services.
We collect information that you provide directly to us when requesting our natural cleaning services, including your name, email address, phone number, and property address. We may also collect information about your cleaning preferences and service requirements. When you visit our website, we may automatically collect technical information such as your IP address, browser type, and device information through cookies and similar technologies.
We use the information we collect to provide, maintain, and improve our natural cleaning services. This includes scheduling appointments, communicating about services, processing payments, and responding to your inquiries about our cleaning methods and packages. We may also use your information to send you service-related communications, improve our website functionality, and analyze how our services are used.
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our legal basis for processing includes: consent when you provide it, performance of a contract when you book our services, compliance with legal obligations, and our legitimate interests in providing and improving our services.
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our business, such as payment processors and IT service providers, only to the extent necessary to provide our services. We may also disclose information if required by law or to protect our rights and the safety of others.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and accessed only by authorized personnel. We use encryption, secure servers, and access controls to safeguard your data. However, no method of transmission over the internet is completely secure.
Under UK GDPR, you have the following rights: the right to access your personal data, the right to rectification of inaccurate data, the right to erasure of your data, the right to restrict processing, the right to data portability, the right to object to processing, and rights related to automated decision-making. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. To exercise these rights, please contact us using the information provided below.
Some of our third-party service providers may be located outside the UK. When we transfer your personal data outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements. This may include using standard contractual clauses approved by the ICO or other approved transfer mechanisms.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Service-related data is typically retained for a period of 7 years after the end of the service contract to comply with legal obligations. Marketing consent data is retained until you withdraw your consent.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete such information from our records.
We use the following third-party services that may collect information about you:
These third-party services have their own privacy policies governing the collection and use of information. We encourage you to review their privacy policies to understand how they handle your data.
Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device. We use both essential cookies necessary for website functionality and analytics cookies to understand website usage. For more detailed information about our cookie usage, please see our Cookies Policy.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this privacy policy, wish to exercise your data protection rights, or have concerns about our data practices, please contact us:
If you have specific data protection concerns, please mark your communication as "Data Protection Query" and we will ensure it is handled by the appropriate person within our organization.
We are committed to compliance with UK data protection laws. If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection. You can contact the ICO at: